Hotel General Manager
Best Western Pony Soldier Inn · Portland, Oregon
Lead the Best Western Pony Soldier Inn in Portland. We’re looking for a hands-on general manager who builds strong teams, takes great care of guests and grows the business through sales and community relationships.
Full job description
Sales & revenue growth
- Build relationships with local businesses, contractors, travel partners and community organizations
- Develop and grow corporate, government, group and negotiated accounts
- Partner with ownership on marketing and business development
- Watch market trends, competitors and pricing, and drive occupancy through sales and revenue management
Financial performance
- Manage budgeting, forecasting, labor and expense controls
- Analyze results and find ways to improve operations and grow revenue
- Own the P&L and run an efficient operation
Leadership & operations
- Lead day-to-day hotel operations
- Recruit, coach and develop a positive, service-driven team
- Deliver exceptional guest experiences and consistently high service standards
- Maintain Best Western brand standards and resolve guest concerns professionally
What we’re looking for
- At least 5 years of hotel leadership experience, including general manager or senior hotel management
- Proven success in hotel sales, revenue growth and operations
- Strong understanding of revenue management, market segmentation and pricing
- Financially minded, with experience managing budgets and performance metrics
- A hands-on leader who motivates and holds teams accountable
- Best Western experience is a plus, but not required
Pay & benefits
- $70,000 to $90,000 a year, plus bonus potential
- Health, dental and vision insurance
- 401(k)
- Paid time off and a flexible schedule
- Employee hotel discounts and a cell phone stipend
- Professional development and tuition reimbursement
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